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don’t forget to do these if your phone is lost!

mobile phone  plays an important role in our daily life for instant communication and mobile payment. great risks come if your phone is lost or stolen. here are some tips for you to prevent further loss for your lost phone.  

don't forget to do these if your phone is lost!

no.1

report to your telecom carrier

it is relatively common that phone number and app accounts are binding together. reporting the loss to your telecom carrier immediately can effectively prevent the loss of your privacy

 

don't forget to do these if your phone is lost!

method a

go to a nearby service center of your telecom carrier to report your loss. your valid id certificate is necessity. 

 

method b

call the carrier’s service hotline as follows to report your loss:

10086 – china mobile

10010 – china unicom

10000 – china telecom

 

 

no.2

disable your e-bank service

many people use e-bank service and pay without passwords so that it is crucial to keep safety of your bank account, in case someone use your phone to pay. 

 

don't forget to do these if your phone is lost!

method a

call the bank to report the loss, disable the e-bank service or freeze your bank account.

 

method b

go to the bank to apply for the freeze. don’t forget to bring your valid id certificates and bank cards.

 

 

no.3

freeze your alipay account

an account freeze can provide substantial security for your money, with alipay’s advanced risk control to protect your account from fraud.

 

don't forget to do these if your phone is lost!

 

method a

log in alipay security center and report the loss, according to the actual situation where it is simply a phone loss or an account exception has occurred

the website of alipay security center: 

https://110.alipay.com/safety/emergency/index.htm

method b

call 95188 for alipay’s customer service, then follow the guidelines to report the loss. 

 

no.4

freeze your wechat account

the one that picks up your phone may cheat your wechat friends. security for personal privacy and wechat pay cannot be ignored as well.

 

don't forget to do these if your phone is lost!

method

log in wechat security center and follow the guidelines to freeze your wechat account.

the website of wechat security center: 

https://weixin110.qq.com/security/readtemplate?t=account_frozen/acct&type=frozen

 

in general, it is important to keep your accounts safe. if your phone is lost, you should report the loss, then freeze or limit your critical accounts that involve your privacy and money.

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don't forget to do these if your phone is lost!

 

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no compensation for a huge loss!? pay attention to…

with the rapid development of the express delivery industry both in china and abroad, sending and receiving parcels have become a part of our daily life. more and more people choose to send valuables by express delivery. here comes a question, do you insure your packages? 

no compensation for a huge loss!? pay attention to...

¥300 compensation 

for ¥150,000 loss!?

miss li complains that she was informed to be compensated by only 300 yuan for the loss of her parcel, which was valued 150,000 yuan. the issue has aroused heated discussion on the internet. 

no compensation for a huge loss!? pay attention to...

including life supplies used for 4 years, valuable clothes, sealed makeup, and no-more-produced garage kits, the parcel is misdelivered to a garbage recycling factory. most of the parcel is destroyed and the total loss reaches around 150,000 yuan, according to li. 
 
no compensation for a huge loss!? pay attention to...

as the express company’s verified account says, one of their staffs has missorted the parcel so that it was delivered to the wrong destination, but they have never said that the compensation is 300 yuan. after several times of negotiation, reconciliation has been made while the compensation is not revealed. 

no compensation for a huge loss!? pay attention to...

it’s hard to measure

the value of loss

since li cannot provide a detailed list and proofs, some people doubt that the parcel is overvalued, while some others argue that it is nearly impossible to list all items bought years ago and provide effective proofs. 

 

no compensation for a huge loss!? pay attention to...

it is even harder to measure the real value of items such as files on the usb drive, clothes and kits which are no longer produced, as well as things money can’t buy, as li says on the internet. 

no compensation for a huge loss!? pay attention to...

disagreements always occur in similar cases. express delivery companies often don’t recognize what customers claim when the loss cannot be accurately valued. if customers have insured their parcel, they will be compensated for the loss according to the insurance coverage. 

industry standards 

need to be improved

chinese express delivery business grows strong amid booming e-commerce. however, industry standards for claims are not united yet and relevant services still need to be improved

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recently a pair of porcelain is accidentally broken during the delivery, the compensation is only 300 yuan though the insurance coverage is 1,000 yuan, because the delivery company thinks that relevant provisions range in value from tens to hundreds of yuan. 
besides, customers lack a full understanding of insurance for their delivery parcels. it is reported that a customer sends an artifact valued up to 1.2 million yuan without an insurance, he is compensated by the amount which is seven times of the freight charges as a result. 
 

no compensation for a huge loss!? pay attention to...

how to avoid

a potential loss?

it is important for industry and companies to strengthen training of their employees, convey ethical standards at work, service standards, and operational standard. consumers also need to improve awareness of delivery safety. 

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according to the provisional regulations for express delivery in china, insurance is not the only basis of compensation. customers may claim compensation from the joint trademark, brand or from the enterprise indicated on the waybill. he or she may also request the enterprise that provided the express delivery for compensation. 

no compensation for a huge loss!? pay attention to...

therefore, in order to protect your rights and interests as a customer, read the service agreement carefully before sending express delivery, keep the relevant documents, and insure your parcels, especially when they value a lot. 

so back to the question, do you insure your parcels? 

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source | 南方都市报

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you might be eavesdropped even when playing games!

according to reports, microsoft contractors have listened to voice recordings captured by the xbox one console. not only that, tech companies including facebook, google, amazon, and apple are also reported for the eavesdropping, which raises privacy concerns

you might be eavesdropped even when playing games!

you might be eavesdropped even when playing games!
in most cases, audio clips of xbox users are recorded through kinect camera accessory with voice commands triggered intentionally or accidentally. some voices are of children, who are the main users of game console. 

you might be eavesdropped even when playing games!

besides, microsoft has already confirmed that contractors have similarly screened voice recordings from cortana and listened to skype calls when people used the app’s language translation feature, in order to improve services and voice recognition. 
microsoft announced that the recording is not necessary anymore and it will remove cortana from the xbox one console. 
 
you might be eavesdropped even when playing games!
recent reports have said that other big tech companies listen to a lot of recordings of users’ conversation. to review our previous article about it. 
amazon, google, and apple create recordings each time users speak to alexa, google assistant, and siri, which are the voice assistants in the apps. these companies say the practice is to improve the artificial intelligence that underpins the virtual assistant-powered gadgets and services, and it is only a small percentage of recordings are listened by humans

you might be eavesdropped even when playing games!

in the opinion of cnn, ai is not magic. virtual assistants need to be trained on massive amounts of data. therefore so many tech companies choose to record users’ audio.
 
 
you might be eavesdropped even when playing games!
while the user experience becomes better as assistants get improved, users wouldn’t like to share their privacy. it is weird and violated to be heard by others, even it is not a human. 
it seems that that’s not likely to stop recording so far, but at least tech companies are trying to protect users’ privacy by making records anonymous

you might be eavesdropped even when playing games!

 

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you might be eavesdropped even when playing games!

source | the verge

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